Key Concepts
The population of the Island is approximately 1,300,000 made up principally by people of European, African, Indian and Chinese origin Mauritius takes pride in the fact that these different cultures co-exist in peace and succeed in creating a cultural entity that is distinctly Mauritian.
Business Practice and Etiquette
- The average working week is 9.00am to 5.30pm. However, many executives work longer hours.
- Mauritian business protocol and tradition demands punctuality when attending meetings. It is also best practice to arrange appointments several days in advance.
- Mauritius businesses deploy “Flat and Top down Hierarchical Structures” where the only divide is between managers and other ranks.
- Mauritius businessmen generally favour the establishment of pool working relationships with their subordinates.
- Business entertaining can be conducted during any meal and generally whoever initiates is expected to pay.
- It is customary to always shake hands. When being introduced or when meeting someone, as well as when leaving.
- Business cards are welcomed in business culture and are generally exchanged at the end of business meetings.
- Misplaced or exaggerated praise is not appreciated in Mauritius business culture.
- It is considered to be impolite and rude to maintain eye contact (unless a point is being emphasised), to stand too close when speaking or to talk loudly. Mauritius businessmen do respect personal space and therefore keeping an acceptable distance is recommended.
- It is considered rude to ask direct personal questions about occupation, income and background.
- Mauritius business dress code is generally conservative and the norm for both men and women is to wear smart, well tailored attire using darker colours. Many Mauritius companies have now introduced more “dressed down” attire but this generally relates to the high tech and core industries.
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